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Waiākea Help Center

Have a question about your order, looking for tracking, or want to learn more about your account? You've come to the right place.

Waiākea Help Center 

You can buy Waiākea from Amazon or through our online store for convenient delivery directly to your home or office. You can also use our Store Locator to find a local store near you.

Where can I buy Waiākea?

You can sign up to our Newsletter to areceive an exclusive discount code! Our Subscription also offers 10% discount for each order. Additionally, we run new promotions ocasionally so be on the look out for our promotional emails! 🌺

Where can I get a discount?

It typically takes 24-48 hours for orders to ship, excluding weekends and holidays. Once it ships, a shipping confirmation email with the tracking information will be sent and it will take an average of 3-4 business days to arrive.

How long does it take to deliver?

You can adjust the frequency of your orders by logging on to your account and clicking on Manage. 🌺

How do I change my subscription order frequency?

No, we do not ship internationally. We currently only ship within the United States (excluding Alaska, Puerto Rico, US Virgin Islands, and Guam). Subscribe to our newsletter so you'll be the first to know once we start distributing your favorite Hawaiian Volcanic Water globally!

Do you ship internationally?

It looks like the package hasn't shipped yet. Our team will try to proactively inform you if there is a delay with your order but if you didn't receive this message, please contact us in the chat or email us at customerservice@waiakea.com. Mahalo for your patience! 🌺

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