About Waiākea

Where can I buy Waiākea?

You can buy Waiakea through our online store for convenient delivery directly to your home or office. You can also use our Store Locator to find a local store near you.

How does your Pump Aid program work?

For every liter of Waiakea you buy, we donate 1 week of clean water to those in need in Malawi, Africa. Our non-profit partner, Pump Aid, has a mission to address water poverty, food insecurity, and aid dependency. Together with them, we are working

What does Waiākea do for the people of Hawai’i?

The Waiākea Water Kōkua Initiative is committed to empowering the people of Hawai’i through a 3 piko approach that encourages educational opportunities, ʻāina-based conservation & sustainability, and support for the most vulnerable in our community.E

Where is Waiākea water sourced?

Waiakea volcanic water originates on the Mauna Loa volcano and sourced from a family-owned deep well just outside of Hilo from the sustainable Kea'au Aquifer.

Is Waiākea Water really from Hawai'i?

Yes! Waiakea Hawaiian Volcanic Water originates on the Mauna Loa volcano and is sourced from a family owned deep well on the Big Island – just outside of Hilo.

What is Hawaiian volcanic water?

Hawaiian volcanic water refers to Waiākea’s unique volcanic filtration; the water originates atop the Mauna Loa and is filtered through thousands of feet of porous volcanic rock. This process naturally enriches the water with minerals and electrolyte

What is the pH of Waiākea?

Waiakea’s pH ranges between 7.6 and 8.2, still making it one of the most naturally alkaline water brands in the world.pH (potential hydrogen) is the measurement of the ratio of hydrogen ions (H+) to hydroxide ions (OH-) in a solution that expresses i

What distinguishes Waiākea from other water brands?

Waiakea is the first Hawaiian Volcanic Water of its kind with a unique platform of Healthy, Sustainable, and Ethical brand pillars.Waiakea is naturally alkaline, not lab-treated like other waters, and stands out among the rest on sustainable and ethi

What does Waiākea mean & how is it pronounced?

Waiakea, which means “broad waters” in Hawaiian, gets its name from the ancient subdivision (ahupua’a) in Hilo on the Big Island, which gets almost 360 days of rain each year. It is pronounced ‘why-uh-kay-uh’, or phonetically spelled ‘way-ә-ke-ә’.

What is the difference between artificial and naturally alkaline water?

Naturally alkaline water has a chemical makeup that differs significantly from artificially alkaline water. Most alkaline waters on the market use ionizers and processes such as electrolysis, or even added baking soda (sodium bicarbonate). Why is t

What types of minerals does Waiākea contain?

Waiakea contains the RDI (Recommended Daily Intake) of silica, giving it a uniquely smooth and soft mouthfeel, as well as magnesium, sodium, potassium, calcium, and more. These minerals also contribute to the unique pH of Waiakea.

Does Waiākea's packaging contain Bisphenol A (BPA)?

No, Waiakea packaging is not made with Bisphenol A (BPA), a chemical intermediate used to make plastics and resin, nor have they ever contained BPA. The quality of our water and safety of our loyal consumers are our utmost priority.

What is malama i ka aiana? How is Waiākea certified carbon neutral?

Hawaiians take immense pride in their unique and primal bond with nature. In fact, Hawaiians call themselves keiki o ka ‘āina, or “children of the land.” The notion and practice of mālama i ka ‘āina, meaning “to respect and care for the land”, is one

Does Waiākea use sustainable packaging?

Waiakea prides itself on being one of the first beverages and THE first premium water in the world to use high-grade 100% RPET, or recycled polyethylene terephthalate, for all of its bottles. RPET is post-consumer recycled plastic and has incredible

Is it safe to consume water packaged in OceanPlast™ bottles?

Yes. OceanPlast™ has been approved by the FDA as being safe for packaging food and beverages. OceanPlast™ is directly comparable to PET products in that it has many broad applications in the food and beverage industry as primary packaging for numerou

Does Waiākea meet FDA bottled water regulations for water quality?

Yes, Waiakea conforms to all of the FDA’s requirements and has received its title 21 certifications. These are readily made available to the public on our Contact page. Transparency is extremely important to our Ohana.

How do I open my 10L or 15L Pahu Nunui box of water?

You may notice the Pahu Nunui Bag-in-Box is a bit different from our original Waiakea cases. Here’s how it works: Step 1: Locate the "open here" arrow on the bottom corner of the box. Step 2: Punch through the perforated circle and pull the flap up.

How many Pahu Nunui bags should I send at a time?

Please send no less than 10 bags at a time. The purpose of this upcycling program is to reduce our collective carbon footprint, so ship smart!

How do I send my Pahu Nunui bags back?

Upcycling your Waiakea bags is easy! Just follow these steps below: Step 1: Save your bags! Reduce our carbon footprint and ship your bags back 10 at a time. Step 2: Open the box from the top and pull out the empty bag.Step 3: Cut out the spout and r

What is the upcycling program and how does it work?

While most people will be able to recycle their #4 used bag-in-box bags locally, we provide an upcycling program that gives each bag a new life for those who can’t. We use modern pyrolysis technology to convert our bags into wax based materials as w

What is the shelf life for Waiākea?

Waiakea uses a conservative FDA standard “best by” date of two years for all water sold in the United States, although we could easily extend this to 5. The “best by” date can be found on the back of each Waiakea bottle, beneath the label. The FDA do

Does Waiākea come in glass bottles?

Waiakea does not come in glass bottles at this time. We bottle our water exclusively in high-grade rPET bottles because it is 85% lighter than glass, BPA-free, and the optimal packaging for protecting the quality of our water. rPET avoids cleaning ag

How do I request sponsorship or product donation?

You can reach our marketing and events team here: [email protected].

Who do I contact for distribution?

You can reach our sales representatives here: [email protected].

What is the shelf life of your coffee products?

The expiration date is on the back of each Waiākea bottle or box, just beneath the label. After production, the 3L Kona Cold Brew Spouted Box is good for 6 months while both flavors of ready-to-drink coffee (Polynesian Vanilla and Mauna Mocha) last f