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Waiākea Help Center

<div class="accordion-section"><div class="accordion-description"><hr><p>Yes! Wai&#x101;kea Hawaiian Volcanic Water originates on the Mauna Loa volcano and is <a href="https://waiakea.com/waiakea-water-source/" rel="noopener noreferrer" target="_blank">sourced from a family-owned deep well</a> on the Big Island &#x2013; just outside of Hilo.</p><p><br></p></div></div>

Yes! Waiakea Hawaiian Volcanic Water originates on the Mauna Loa volcano and is sourced from a family owned deep well on the Big Island – just outside of Hilo.

Is Waiakea Water really from Hawaii?

About Waiākea

Where can I buy Waiākea?

What does Waiākea  do for the people of Hawai’i?

Where is Waiākea water sourced?

Is Waiākea Water really from Hawai'i?

Is it safe to consume water packaged in OceanPlast™ bottles?

How do I open 15L Pahu Nunui box of water?

How many Pahu Nunui bags should I send at a time?

How do I send my Pahu Nunui bags back?

What is the upcycling program and how does it work?

How do I request sponsorship or product donation?

Who do I contact for distribution?

What is the shelf life of your coffee products?

I selected incorrect item or was shipped the wrong product

I forgot to apply the discount at checkout, could you apply it to my order?

How long does it take to deliver?

How much is shipping?

Can I have my order expedited?

Do you ship internationally?

I have received a portion of my order. Where is the rest?

My order was delivered to the wrong address.

My tracking number isn’t working or showing any updates?

I have my order confirmation email but there isn’t a tracking number?

Online Orders

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How can I apply a discount code to my subscription order?

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How do I get points for referring friends?

How do I get reward points for my birthday?

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Is Waiākea Water really from Hawai'i?Updated a month ago