Waiākea Help Center logo
Waiākea Help Center logo

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How do I cancel my subscription?

Annual subscriptions are non-cancelable. In order to offer our customers tiered bulk discount pricing, we require them to commit to the agreed upon timeframe of the subscription. After the 12 months are up, the annual subscription will auto-renew unless canceled. You can cancel the Annual subscription anytime after you complete your 12th month by contacting our customer service team at (855)-WAIAKEA or by emailing us at [email protected].

We appreciate your understanding and adherence to this agreement! Mahalo!

If you have a Month-to-Month subscription and would like to cancel, you cancel it through your customer account.

PLEASE NOTE : All subscription changes must be made 2 days prior to your shipment date.

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